Engineering
Why our invoices stopped drifting by a cent
Rounding every line item and then adding them up is how a total ends up one cent off. We round once, at the end, and split the difference on purpose.
Tomasz Brandt · 9 min read
Paperbark · Journal
How we build Paperbark, what went wrong on the way, and the small decisions that add up to the product.
Engineering
Rounding every line item and then adding them up is how a total ends up one cent off. We round once, at the end, and split the difference on purpose.
Tomasz Brandt · 9 min read
Design
The first thing a new customer sees is a blank list. A few lines of plain instruction, and one button, do more than any tour.
Adaeze Nwosu · 6 min read
Company
What we measured, what we stopped measuring, and the one meeting that came back after three months without it.
Imogen Hale · 11 min read
Engineering
Storing a time zone with the person, not the server, fixed a whole class of late-payment emails that went out at 4 a.m.
Mei Tanaka · 7 min read
Guides
Lead with what changed for the reader, keep it to one screen, and say plainly when something is not finished.
Daniel Osei · 5 min read
Release
Export used to be an email to support. It is now a button, and it covers every client, invoice and payment we hold.
Lucas Ferreira · 3 min read