Marta Kowalczyk
Hello, I ordered a rhubarb crown and six garlic bulbs on the 24th and the order page still says "Packing". Normally you ship in two days. Is something wrong?
T-2041 · Email · from Marta Kowalczyk
Marta Kowalczyk
Hello, I ordered a rhubarb crown and six garlic bulbs on the 24th and the order page still says "Packing". Normally you ship in two days. Is something wrong?
Joon ParkReplied to the customer
Hi Marta, thank you for writing. The rhubarb crowns arrived from the grower later than expected. I have asked the warehouse to check your order and will come back to you today.
Joon Parkleft an internal note
Warehouse says crowns are in but unpacked. Garlic is ready. They can ship Wednesday if we tell them by 15:00.
Marta Kowalczyk
It is Friday and nothing has come back to me. The crowns need to go in this weekend. Can you tell me honestly when they will arrive, or cancel and refund me?